WE ARE A GLOBAL LOGISTICS PROVIDER
The LV Shipping & Transport Group was established in 1921 in the Netherlands under the name J. Lensveld & Zonen B.V. The family company started with horse and carriage and traded in transport, road building, sand and rubbish skips. The head office is still located in Vlaardingen, the Netherlands.
In 1977 a new ferry trailer department started named Elvex. Shortly after this the first office in the UK was set up in Sheerness. It was operated a branch office to help return the trailers that were being shipped from Holland to the UK. LV Shipping Ltd was formally established in 1986, set up to undertake major oil and petrochemical forwarding contracts in the North Sea. Now 11 offices are strategically located along the East Coast of Scotland and England.
In more recent years, we opened offices in for instance Singapore, USA and Saudi Arabia. This growing network of own offices and dedicated agents offers you a full range of logistical services offers. Together with our facilities and our international teams of specialists we are dedicated to offer you a personal service tailored to the most demanding industry standards.
As an independent, privately owned company, we focus on long-term relationships with our customers. It is embedded in the LV culture for our people to accept accountability. This ensures we do not let down our clients, our colleagues or ourselves. We look upon our service as being a partnership for progress for every customer.
LV always aims to provide a safe, efficient, cost effective and innovative service which is to the complete satisfaction of our customers and stakeholders. Analysing and quantifying the perception of the client and how our work is perceived is a fundamental factor in the approach for continual improvement. We believe that constant monitoring of client satisfaction is vital to achieving the best result possible.
As well as monitoring customer satisfaction LV also promote our continual improvement by setting challenging but achievable targets in all areas of the business and regularly reviewing our performance. We also recognise that frequent communication and feedback to and from employees and other stakeholders is essential if the business is to improve its performance.
Ethics, Bribery and Corruption
As a responsible global citizen, LV does not engage in any form of corrupt activities including bribery or the making of any other inappropriate payments. To ensure our outputs and services are trusted and dependable LV has taken steps to operate at the highest possible ethical standards of behaviour and conduct throughout all facets of the work we do.
We expect our suppliers and partners working with us to meet our requirements and to operate legally and in compliance with all governing legislation in their dealings with both the public and private sectors.
Human Rights and Diversity
We expect our suppliers and partners to conduct their operations in a responsible, non-discriminatory manner, respecting the rights of the individuals that they employ. This includes following appropriate practices when employing new manpower, operating in compliance with applicable labour laws and ensuring that all employees are treated with dignity, respect and fairness.
We expect our suppliers, partners and associates to:
- support, respect and acknowledge human rights
- promote and support diversity and equal opportunity within the workplace and as part of their day to day activities
- not be party to or tolerate in any way discrimination, bullying or harassment
- to challenge any form of human rights abuse
Health & Safety
Our priority is to ensure that the company is properly managed and that our employees have a good and safe place to work. We have adopted a global Health, Safety & Environment system that is part of our integrated management system and that is continuously monitored and improved through feedback from our own employees and customers. All LV offices work in accordance with the requirements of this system which is certified to three governing standards.
Health, Safety and Environment (HSE)
Throughout LV we have a clear commitment to ensuring HSE is our number one priority, we instil a safety culture where staff are empowered and confident in making decisions based on this principle.
Safety will always remain our number one priority. It is recognised by all LV staff as being all inclusive and not exclusive to those who passionately believe in safety. It is at the forefront of every action we take and it is essential that we challenge poor practice and recognise and reward good practice.
Security is a vital element of our service and key to the success of the company. Everyone in the organization is responsible for taking the necessary precautions that will safeguard consignments and assets entrusted to our care. We must therefore create secure environments that can be trusted by our customers.
Information – Information that belongs to the company must be protected from unauthorised disclosure. This applies to all modes of communication including electronic records, paper, disks & memory sticks.
Systems – Security mechanisms must be implemented in all LV computer systems to ensure availability and confidentiality of information. Stringent logical access controls and audit trails will always be employed to protect against external and internal threats to our systems.
Staff – Controls are in place to ensure LV engages only employees and suppliers whose integrity and profiles enable us to comply with our security policy.
At LV we make a commitment to pursue our business in compliance with all legal, regulatory and governing legislation. It is our objective to maintain, strengthen and protect our reputation for integrity and business compliance. This is achieved by robust leadership and management which is driven by our board of directors and implemented by senior management.
In order to bolster our procedures we have invested in employee training in this field as well as gaining AEO status. In line with industry requirements relating to pre-qualification and in order to demonstrate our capabilities LV have also chosen to Register and subsequently become verified with two of Achilles supplier databases, Fpal and UVDB.